Questions & Answers

You may terminate your account anytime by submitting a formal closure request to support@Kingzprime.com Please don't hesitate to contact our customer support team for any more questions. We are here to help you make the most of your currency transactions and ensure your satisfaction with our services.

Yes, there are transaction limits on deposits on Kingzprime.
Individuals: Daily limit of $3,000 and monthly limit of $10,000.
Businesses: Kingzprime works with their projections to set appropriate limits.

Yes, you most definitely can. Login to your app and find transaction, tap on it and view options.

There are several reasons why your KYC (Know Your Customer) verification might have failed, ranging from incorrect personal information to having multiple accounts and regulatory compliance issues.

Passport - Resident Card - ID Card - Driver License

Log in to your Kingzprime account and tap receive on receive currencies.

Bank Transfer & currency conversion. You can add funds directly through a bank transfer. If you don't already have an account, you can easily create one on the app.

Invalid banking details, Inactive bank account—An inactive bank account is one that has been closed or is dormant and cannot receive funds or account limits

First, you must ensure that you have funds in your balance. You can deposit Naira, crypto, or other currencies and convert them to USD. Once you have funds in your USD balance, choose the Add Money option on the card page to deposit to your USD virtual card balance and follow the prompts..